Worldvisa's Terms and Conditions

We provide comprehensive immigration support services, including visa consultation, immigration document preparation, visa application processing, and document review. Our expertise spans multiple visa categories and countries, designed to give you clarity in a complex landscape.

• Receive expert guidance on your visa eligibility and best pathway forward
• Prepare accurate, compliant documentation for your application
• Process your visa application through our structured systems
• Get a professional review of your documents before submission
• Access updates and communications about your case progress
• Store your documents securely through our platform

• Provide false, misleading, or fraudulent information (this protects both of us and your future in your destination country)
• Use our services for illegal purposes or to circumvent immigration laws
• Share your login credentials with unauthorised individuals
• Reproduce, republish, or distribute our proprietary content or templates without permission
• Attempt to reverse-engineer or access our systems inappropriately
• Use our services while misrepresenting your identity
• Engage in any activity that could harm our reputation or other clients' interests

You agree to:

• Provide complete, accurate, and truthful information about your background, education, work experience, and circumstances
• Disclose any previous visa rejections, immigration violations, or legal issues (even if they feel uncomfortable, we use this to strengthen your case, not weaken it)
• Inform us of any changes in your circumstances during the application process
• Keep your account login secure and notify us immediately of any unauthorized access
• Review all documents we prepare on your behalf before submission

All documents you provide must be:

• Original or officially certified copies
• Genuine and not fabricated, forged, or tampered with
• Obtained through legitimate channels

You take full responsibility for the authenticity of all documents. If any document is discovered to be fraudulent, you accept all consequences, including visa denial, legal action, and future immigration penalties. We cannot protect you from this outcome, and neither can we assist further.

Immigration processes move on schedules. You agree to:

• Respond to our requests for additional information within the timeframes we specify
• Inform us immediately if you need to change your contact details
• Check your email and registered communication channels regularly
• Attend appointments or interviews as scheduled

When you register with us, you'll create login credentials. You are responsible for:

• Keeping your username and password completely confidential
• Any activities that occur under your account (since only you know your password)
• Notifying us immediately if you suspect unauthorized access

We may suspend or terminate your account if you:

• Violate these Terms of Service
• Provide false information to us or government authorities
• Engage in fraudulent activity
• Harass our team or other clients
• Fail to pay for services as agreed

You may request to terminate your account at any time, though we'll address any outstanding service obligations or refunds according to the payment terms below.

When you use our services, we collect:

• Personal information (name, contact details, passport information)
• Immigration and background details
• Financial information (for payment processing only)
• Communication records between you and us
• Documents you upload or share with us

We use your information to:

• Provide and improve our services to you
• Process your visa application and manage your case
• Communicate with you about your progress
• Comply with legal and government requirements
• Prevent fraud and maintain service security
• Send you updates about immigration law changes relevant to your case

All information is stored securely using industry-standard encryption

Only authorized team members with a "need to know" access your information

We comply with data protection laws and maintain strict confidentiality

We will never share your information with third parties without your consent, except:

• With government immigration authorities, when required by law
• With financial institutions for payment processing
• With legal counsel if required by law

You have the right to:

• Access a copy of your information
• Request corrections to inaccurate data
• Request deletion of your data (subject to legal obligations to retain records)
• Opt-out of non-essential communications

To exercise these rights, contact us using the details in the Contact section below.

Our website uses cookies to improve your experience. You can disable cookies in your browser settings, though some features may not work optimally.

Despite our expertise and diligent effort, we cannot guarantee:

• Visa approval (the final decision rests with government authorities)
• Specific processing timelines (government bodies control their schedules)
• Uninterrupted or error-free access to our website or systems
• That all information provided is 100% accurate or current

Immigration law changes frequently. While we stay updated, we cannot guarantee our information is completely current at every moment.

We are not liable for:

• Visa denial or rejection (government decisions are beyond our control)
• Delays caused by government processing backlogs
• Technical issues with government websites or systems
• Loss, damage, or theft of your documents (always maintain personal backups)
• Decisions made by consulates, embassies, or immigration authorities
• Your failure to comply with the terms we outline (e.g., submitting false information)
• Indirect damages like lost opportunities, emotional distress, or lost income due to visa outcomes

We are responsible for:

• Providing professional, competent service to the best of our ability
• Keeping your information confidential and secure
• Following your instructions and acting in your best interest
• Communicating transparently about timelines and next steps
• Delivering the specific services you've paid for

If we fail in these responsibilities, your remedy is limited to a refund of service fees—not compensation for consequential damages.

We reserve the right to terminate your service if:

• You violate these Terms of Service
• You provide false or fraudulent information
• You engage in abusive behavior toward our team
• You fail to pay for services as agreed
• We determine that continuing service would be inappropriate or illegal

Upon termination:

• Your account access will be suspended
• You'll receive copies of all your documents and case files
• Any outstanding refunds will be processed according to our refund policy
• Your confidentiality rights remain in effect
• We may retain records as required by law

If you have a complaint or dispute, please contact us first. Most issues can be resolved through conversation.

• Email your concern to support@worldvisa.in with detailed information
• We'll respond within 7 business days
• If unresolved, we'll schedule a call to discuss solutions
• If still unresolved, we may escalate to a senior manager

All content on our website—including templates, guides, strategies, and design is our intellectual property.

You may:

• Use it for your personal visa application
• Reference it for educational purposes

You may not:

• Reproduce, republish, or resell our content
• Remove our copyright notices
• Use our materials commercially

Documents and information you provide remain yours. However, you grant us the right to:

• Use them to process your application
• Store them securely for record-keeping
• Use anonymized/de-identified information to improve our services
• Reference your case (with permission) for training or quality improvement